All our items are checked thoroughly before dispatching so no problem should arise at first place.

We really want to provide our customers with easy exchange policy.

We want to provide you with a hassle free shopping experience.

Return policy is simple. Make sure that you claim the product within 7 days.

After that request will be not accepted.

If you receive an electronic item in damaged/broken, expired condition or any product that does not match its description, you need to inform us within 48 hours once order is delivered. Incase of software related issues then you can contact within 7 days.

The product must be in its original condition when returned to us For complaint, contact us through the official phone number or place an email at info.lazadapk@gmail.com

For complain you have to mention proper reason for returning the product. The product that is imported have only check warranty after that no claim will be accepted.

The electronic products that have 6 months or 1-year brand warranty will be claimed by yourself at that brand’s service center.

If the product is broken during shipping or some item is missing in the parcel then inform us of the relevant query.

Return of opened products only possible if a fault is found. If the fault is claimed in a non-faulty product then shipping charges will be paid by the customer.

For returning a product shipping charges is paid by the customer. You can ship it to us using any courier service.

Refund policy :

                         The amount of any product will not be returned. Your faulty product is replaced with a new one within 7 days. You can also get a voucher of that amount and buy any other product using that voucher.

For getting a voucher you must have to contact us.

Get in touch with us: E-mail: info@lazadapk.com info.lazadapk@gmail.com

WhatsApp: 0322 9669341

 Returns Manager:

For Aftersales, product usage related queries & warranty claim please contact the number given below

(WhatsApp/Call) 0322 9669342 To complain to manager regarding customer care department or other service complains

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